On Thursday, thousands of users worldwide reported a widespread outage of OpenAI's ChatGPT service, according to the outage tracking website Downdetector.com. The disruption caused significant inconvenience to users relying on the popular AI-powered chatbot for various tasks.
OpenAI confirmed the issue, stating that it led to "elevated error rates" between 3:33 a.m. and 4:23 a.m. Pacific Time. The company assured users that the problem has been fully resolved. During the outage, users encountered error messages such as "Bad Gateway" when attempting to access the service.
The United Kingdom and the United States were among the most affected regions, with over 5,600 reports in the UK and 4,300 in the US. The outage highlighted the growing dependence on AI tools like ChatGPT for both personal and professional use.
OpenAI also noted that login services and file uploads have returned to normal following the resolution of the technical issues. The company has not yet disclosed the specific cause of the outage but emphasized its commitment to maintaining service stability.
As AI technologies become increasingly integrated into daily life, incidents like this underscore the importance of robust infrastructure and prompt response to technical challenges. Users worldwide are now hoping for smoother operations as OpenAI continues to refine its systems.